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ABSTRACT
This paper presents a method of working holistically with the design of a graphical interface by studying the physical environment and the social interaction that takes place within it. After an introduction that describes the case project and approach, a conceptual model that has been applied during the project is presented. It is shown how this framework assisted the designers throughout the project and affected the outcome. Thereafter the benefits of integrative design thinking and associated challenges are discussed. The conclusion reflects on the result of the case project, when the use of the method can be motivated and also points to changes in technology and society that may promote a more holistic approach in interface design.
Keywords
Design, Methodology, Integrative, Holistic, Graphical User Interface, Police, Dispatch