MDI/Interaktionsdesign
Interaktionsdesign - användarcentrerad design

 
 
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Senast uppdaterad: 4 April 2005

Purpose of the course

In the course we will learn theories and applications about user-center design concept/process, usability concept and testing methods. It includes requirement  analysis, design, evaluation, and implementation of interactive systems, focusing on the usage of the interactive system. The aim of the course is to give the participants deeper knowledge about various user-centered methods and approaches in designing interactive systems.

Contents

Interaction design is about forming the interaction between people and objects in which information technology is a central component.  We need a comprehensive view on design with respect to both users and technology. Usability demand and criterei in design has become the one of the key element for the success for the design. Understanding user and user’s involving into the design process has been one of the successful design process to guarantee the usability of the products. This makes interaction design an area of growing importance in systems development, as well as in industrial and product design.

The course is organized as a series of lectures and exercises. In addition the participants will, supervised, work in groups with extended project.

During lectures and group discussion, relevant scientific papers, book chapters will be presented and discussed. One practical project will be carried out by a group of students (3 to 5 max). The results of the project will be presented in the class and  written assignments on the projects are required to submit as part of the final examination.

Lecturer

Fang Chen, Docent, Associate Professor

Assistant: Samuel Palm

Reference Materials:

Course book: Usability Testing and Research, By Carol M. Barnum, ISBN 0-205-31519-4, 2002
A compendium of course material is availabe at  Cremona, Lindholmen

references:

Bevan, N. (2001). "International standards for HCI and usability." International Journal Human-Computer Studies 55: 553-552.

Earthy, J., Jones, B.S., Bevan, N. (2001). "The improvement of human-centred processes---facing the challenge and reaping the benefit of ISO 13407." International Journal Human-Computer Studies 55: 553-585.

Flach, J., (1998), Research on information form in human-machine interface, report of Head, Human factors research Laboratory, Department of Reactor Safety Research, Japan Atomic Energy Research Institute, Tokai-mura, Naka-gun, Ibaraki-ken, Japan. (copy is in compendium)

Gulliksen, J., Göransson, B., (2001), Reengineering the systems development process for user-centred design, Human-Computer Interaction - INTERACT'01. (copy is in compendium)

Jordan, P. W. (2000). Designing Pleasurable Products. London and New York, Taylor & Francis. (selected copies of chapters is in compendium)

Luck, R. (2003). "Dialogue in participatory design." Design Studies 24: 523-535.

Maguire, M. (2001). "Context of use within usability activities." International Journal Human-Computer Studies 55: 453-483.

Maguire, M. (2001). "Methods to support human-centred design." International Journal Human-Computer Studies 55: 587-634.

Mankin, D., Cohen, S.G., Bikson, T.K. (1997). "Teams and technology: tensions in participatory design." Organizational Dynamics 6(1): 63-76.

Ominsky, M., Stern, K.R., Rudd, J.R. (2002). "User-centered design at IBM consulting." International Journal of Human-Computer Interaction 14(3&4): 349-368.

Sutcliffe, A. (2002). User-Centred Requirements Engineering Theory and Practice, Springer-Verlag. (selected copies of chapters is in compendium)

Vredenburg, K., Isensee, S.,  Righi, C. (2002). User-centered Design - An Integrated Approach. Upper Saddle River, Pearson Professional Education. (selected copies of chapters is in compendium)

Course Modalities

The course will employ four modalities: lectures, group discussion, homework and a project.:

1. The students are strongly required to actively attend the lectures (föreläsningar). Some of the important information and discussion will be given in the lectures only. The students shall try to read the respective chapters (materials) before the lecture.

2. There will be three times group discussions. before the group discussion, studendents are required to read the respective articles. After the discussion, the students are required to write a 2-pages individual report. The individual report will be based on the group discussion and external readings on the same subjects. The report shall be hand-in to the teachers within a week after the group discussion. The quality of the hand-in material will be considered as part of final examination (the final score will based on these three reports).

3. Students shall work on a small project. Students shall form groups. Everygroup shall define (by themselves, after discussion with supervisor) one product and apply the user-centred design process for the design and carry out the usability test. Every group will have one writing project report and will present it to everybody in the class.

The project report shall be about 15 pages, or between 7,000 to 8,000 words.

Time schedule

Vecka Aktivitet
April 6
9-12
user-centered design concept
April 14
9-12
usability concept
May 4
9-12
user-centered requirement study
May 12
 9-12
usability lab tests
May 19
9-12
Total experiences
May 26
9-12
Limitation and problems

April 6,  13-14, tutorial, froming project group and discuss about how to do the project
May 4, 13-15, group discussion 1
May 12, 13-15, group discussion 2, 15-16, tutorial for project work
May 19, 13-15, group discussion 3, 15-16, tutorial for project work

June 2, 9-15, Project presentation (including 1hr lunch!)

June 6, submit the project report

OBS, location in IT University, Lindholmen campus:

6/4 9.00-14.00 Erik Stemme
2/6 9.00-15.00 Ada Byron

Other lectures and group discussion will be in von Neuman.

Reading references for each lecture and group discussion

It is highly suggested to read the reference before attending each lectures:
L 1: user-centered design concept
                      Reference: (Earthy 2001), (Maguire 2001), (Vredenburg 2002) Ch 1, 2.
L2: usability concept
                      Reference: (Barnum 2002) Chapter 1, (Maguire 2001), (Bevan 2001).
L3. user-centred requirement study
                      Reference: (Sutcliffe 2002), Chapter 1, 3, 4
L4. usability lab tests
                      (Barnum 2002) Ch 2, 3, 4, 5, 6, 7
L5: Total experiences
                      (Vredenburg 2002) Ch 3, 4, 5. (Ominsky 2002)
L6: Limitation and problems with UCD, other theories for design.
                      Ecological approach (Flach 1998)
                      Pleasure in design (Jordan 2000) Ch. 1. 2

You must read the reference before attending the Group discussion:
1. Discuss about web usability: (Barnum 2002) Ch 9.

2. Usability prototype, evaluation and analysis methods, design guidelines.
                      (Gulliksen, 2001), (Ominsky 2002)
3. Participatory design : (Luck 2003, Mankin, 1997)

Examination

To pass the course (För godkänd kurs), the student requires to pass all the homework and project report.

The grade of the course will come from these three reports

All menbers in the group shall participate in the project presentation . There will be 20 minutes presentation and 10 minutes discussion for each group.



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